Shipping

Answers to all your Shipping Questions!


POSTAGE & HANDLING RATES

Our shipping costs comprise of the following pricing bands:
 

ORDER TOTAL
POSTAGE COST
 
ORDER TOTAL
POSTAGE COST
UP TO $30.00
$7.90
 
$100.01 - $150.00
$14.90
$30.01 - $50.00
$9.90
 
$150.01 - $120.00
$15.90
$50.01 - $70.00
$11.90
 
Over $200.00
FREE
$70.01 - $100.00
$13.90
 
 
 

DELIVERY TIMEFRAME

We will always attempt to despatch Internet orders as quickly as possible and they are given priority. Orders are normally shipped within 7 - 14 days (sometimes even quicker) from our Sydney office via Australia Post, however please allow up to 28 days, as there are occasional unforeseeable delays with stock availability. If for any reason it goes beyond 28 days we will contact you to advise of alternative arrangements.

When your order is being packed we will email you with an estimated despatch date.

TRACKING YOUR ORDER

All Internet orders are sent via Australia Post E-Parcel, allowing you to track where your order is. When your order is despatched we will email you and you will have the ability to login to your account and track your order.

PACKING YOUR ORDER

We understand some items are fragile and require the utmost of care.  Our packers are trained to ensure your items survive their journey and get to you safely in one piece.

If you have any questions, please call us on 1800 898 218 or (02) 9997 5400, or Contact Us for further information.